Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EviqueBeauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eviquebeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
deserves 5 stars!
The was offered with a fair dcisount, so how could i resist the temptation :-)
Buying from this store has exceeded all my expectations. Thanks for !
My came in time. I'm really happy! thank u~
It looks amazing! Thanks :-)
it's really awesome that i can get online with no extra costs and receive it promptly and conveniently
I can surely say it's the best price for for both online and offline stores
Very cool product. 10 out 10!!
my second order in this store :) thanks for great service! is amazing!
Even if it's not the cheapest online, I recommend buying anyway. The quality is astonishing!
Super quality and fast delivery! Thanks a lot!!
Beautiful product. High quality material! Package arrived fast. Everything works. Recommend!
Excellent quality. Package arrived in good condition. Good work!
all as described! Thanks
Good quality material. Product arrived within estimated time. Thanks!
Thank you for fast shipment and delivery! I really recommend this and store~
With such a low cost, has an excellent quality
Good quality ! There is a protection to avoid damage, the product is well packaged. Thank u!
reviews show that it's a nice item, and the seller is also awesome
Good goods and appropriate store! Was shipped fast, quality as the photo. Recommend!
I bought on sale, was delighted with the quality
Fast and safe delivery. Great material. Recommend this product! thanks!
wonderful product quality
as for my experience, is really worth ordering
thanks, is amazing!
was as described. recommend.
a decent quality for the price
Happy with the purchase, will order again soon
Excellent quality, reallllllly satisfied. would recommend
I've purchased on sale and the quality is amazing
i really liked , it's better than i hoped
totally worth its money. recommend.
Bought with no second thought. Best price for !
Pretty good , surprised it came so fast thx
looks exactly like the pic, no worries!
For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money
For my budget is the perfect solution
thank you! quality is good! I like it!
This was a really beneficial purchase. Thanks to the webstore owner!
This is just the perfect store. Can't remember where else I was able to buy a for such price
amazing quality of + fast delivery. my respect to the store
just got . really satisfied with the purchase
Great quality product! The communication with the store was very good, I recommend!!!
so cool , thanks!
Such a good item for sale in a really reputable shop!
Utterly happy with purchase. Thanks to the store!
It is most likely the cheapest online out of all the options I've looked up. Thanks to the store owner
is awesome, you have my 100% positive feedback
everything's up to standard
this is a perfect choice for such a low price
Thank you so much I am leaving a feedback on 5 star
i'm truly happy to find such a low priced available online
Excellent quality of product! Advise this store :)
Quality of product even better than expected. I totally recommend this store!
probably the best online - I mean, you often can't even find anything of corresponding quality in offline stores
Low cost is something i was searching for quite a long time. this place really made my dream come true
awesome The store is great, btw!
With free shipping available, it's a great deal.
With such a good price for I'm not surprised that it seems to be bought so often
Great quality!!!
arrived in time and there are no defects. Goods meet the expectations.
Good quality and fast delivery
Now i know where to find a online. thanks to the store!
Best webstore ever! happy with my purchase
noticed no flaws. it's perfect!
the quality is very good! very impressed!
I just got it! So gorgeous!
Such an inexpensive is great! Best webstore ever!
For a brand new the price is really modest. Surely recommend