Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EviqueBeauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eviquebeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I can surely say it's the best price for for both online and offline stores
excellent, looks stylish, fast delivery. thanks!!!!
thanks to the seller for free shipping! happy with the purchase
even without a discount is still really affordable
this store offers best deals in the world i guess. gotta love the seller, it's always fun and productive to have a chat
When such a cheap is available online, it's logical to buy it instantly. That's what I did :-)
so far this was my best choice
even better than i expected!
Very cool product. 10 out 10!!
it was a bit difficult to find a on such a low price. but thanks to the store owner now i'm happier than ever
Good quality ! There is a protection to avoid damage, the product is well packaged. Thank u!
looking forward to ordering from here again. loved the quality of
nice and durable, thanks!
Love the product. Good quality and shipped very fast thank you!!!
Such a low cost is a good buy, i liked the store a lot
makes a brilliant gift. couldn't be happier!
wonderful deal
Everything is fine. Delivery was pretty fast. I would recommend this store.
I made some of the best savings by purchasing - here it's offered with a solid discount
Great quality product! The communication with the store was very good, I recommend!!!
that's a bargain! looks perfectly
It's safe to say it's the cheapest online. The store is my hero!
can't complain, is of top quality
noproblems with the order, everything is fine
is cool. you won't be disappointed!
Excellent quality, reallllllly satisfied. would recommend
This store asks the lowest price for , thanks to the seller
gorgeous!
Best ! I really think this was the best one!
Like it a lot. Quality is excellent. Packed well. Recommend.
Thank You Very Much. Very cool. Color as the photo.
so cool , thanks!
Woah, an inexpensive ! Thanks to the seller! Purchased already
I'm really glad I managed to get online with such a prompt delivery and on such a low price
Perfect! was delivered very fast. The quality is good. Thank you! I'm very satisfied!
Never hesistated to buy online for such an attractive price from a trustworthy seller
Good quality! Thanks
quality as expected. i surely reccommend
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
With such a good price for I'm not surprised that it seems to be bought so often
Fast shipping, quality nice
Great quality + fast shipping and delivery time. I really satisfied.
Recommend!!
I was wondering where to buy online, and thankfully found this store!
Given that this is a really low cost , i'm truly astonished with the purchase. The store is great!
fabulous product quality
thanks! liked your
Very good, arrived very fast.
As for my review, I am deeply satisfied with my order. Came in time, quality as described, the seller is lovely