We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EviqueBeauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eviquebeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Headphones as in the photo, the sound is good and loud.
Very fast shipment, all secured and smooth
love it sounds clear..hope it last
They really look like the originals, the design is very similar but they are a little bigger. Volume is ok, just the mic sounds a little distant but for the price I think everything is ok
If you do not pick up on the quality of low and high, then for listening to content, just for domestic use headphones are not bad if you still consider their price.
The vushniki came shvidko. I'm fine.
For this money norms
Very good quality product in the production material. Bluetooth connection is done quickly and without difficulty, sound quality is according to the cost of hearing aids
Доставка приехала за 11 дней. Упаковано хорошо, все работает. Заряд был 100%. Звук неплохой (не для меломанов конечно-нижние басы «грязные»), при звонке звук хуже-приглушённый, как из ведра. Музыку слушать можно вполне нормально. По размеру чуть больше, чем айфоновские наушники (кто примерял поймёт). В целом по форме меня устроило из ушёл не выпадают. Наушники работают как в паре так и по отдельности. За эту цену очень даже хорошо в целом).
Product quality and surprising sound quality
Everything perfect as described in the ad and listen very well.!! Wonderful!
Delivery 2 month. I order the second. Quality is normal.
Just like the photo, they're not so white, but well. The sound is pretty good, its duration is one horita imedia two at most. They charge very fast.
High quality product very fast and free shipping for Iraq I am satisfied شكراً جزيلاً for store
Товар пришёл в отличном состоянии, соответствует описанию!!! Все работает!!! Продавец общается, на все вопросы отвечает!
You can't ask for more for what it's worth.
I have not used it yet but arrived about 13 days to fill the Netherlands
tal cual se describe. sonido bueno, considerando su valor. envío muy rápido. me sorprendió. felicitaciones al vendedor!
calidad precio exelente, aver cuanto tiempo me dura.
I loved it I got there earlier than expected, I was so surprised I thought I wouldn't get there so fast
My favorite of all times Headphones, what an excellent quality piece, absolutely love the idea that they are waterproof and cordless. Very great to have. The thing about AliExpress it’s the top notch customer service and the great team that they are!!!! Thanks !!!!!
пришли за 1,5 месяца до Краснодара. полностью заряжены, инструкция, кабель, по красоте все. из плюсов приятный софтач пластик, довольно легкие, басов почти нет, но инди слушать самое то, можно привыкнуть к такому звуку.
Arrived a little late but beautiful, work fine!
Todo muy bien,llegó en una semana. Lo malo que yo pensé que venia en cajas y no fue asi.
they arrived very fast two weeks or so they are comfortable and have a great size they connect fast only I have not tested the battery life but the rest is perfect