Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EviqueBeauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eviquebeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
With its function copes well
Arrived so quick. Already tried it it worked great. Easy to use and effective
Very good, beautiful eyelash
super
Perfect. He came in just two days. Unbeatable
The kit is as described. I haven't tried it. Product Size 5 ml and glue 7 ml. Instructions in English. It took me a month and 20 days to arrive.
In use, I have not tried it yet. But everything came whole, it's already very happy) in terms of time, too, the parcel came even earlier than the promise. I will complement the review when I test on myself)
Very good so it took a while to get
Perfect, better than I expected!
Very effective. It works very well.
Received in 3 days, packaging a little damaged but no defect on the products, good item, works on me, buy a bundle and cotton pads it is not provided with
It works really well and is easy to do. Make sure you do one eye at a time though to get the best result and curl your eyelashes first. NEGATIVE is there is no applicators for the solutions which is a nightmare.
Shipping is very fast in 3 days I arrived. شكراً
Came quickly, about a week in Mo
The upgraded version is really good, i like it :) Shipping was very fast!
Wow! I received the product in 3 days! Thank you♥️
It works very well following the steps as it explains.
The glue sticks pretty much more than others I 've tried.
Deliver in 2 days really top nothing to say, not yet test
perfect! i love the results
Second purchase, works great, sends fast and neat! I recommend to everyone!
It works!
I loved it, I tried it and I like the result. I want to try how long the curly tab lasts, and osb I will comment. The product is easy to handle and apply. I patch it up and I get there in 3 days.
Great product!! Wow!! I used on eyelashes and brows. A little goes a long way, I feel like the set would last me 10+ times.
Thank you very much to the store super fast delivery recommend you this seller and this store Super how I will make a curl immediately unsubscribe.
The magnificence of yabat is very beautiful and has become a wonderful eyelashes
The goods came without damage. I'm very glad, everything is exactly the same as on the package. I advise you to buy. Came in exactly one month later
With the store did not communicate, the set came, for some reason my eyelashes did not take very well.
Thank you! <3 Product works amazing! Added some before/after photos too, the difference is visible, my naturally blonde, almost non-existent eyelashes and straight eyebrows are beautifully laminated now, can see the nice lenght of them, eyelashes have a nice curl, looks amazing even without makeup.
Beautiful Jadaa arrived a day and text almost fast Same exact picture.
Gvgh
PERFECT product! Super fast delivery, from PL warehouse to Slovakia just 3 working days! Really good result, simple application.
I loved it. The eyelashes are very nice and easy to apply
Arrival within Weekly. More not tried but בינתיים נהנתי מהשירות fast. Thank you very much.
The set is excellent, easy to use
Parcel arrived in perfect condition. There is absolutely nothing was damaged. The packaging is correct with bubble paper protection. Product fully corresponding to the description. It was fast.
Works but be careful! It’s pretty strong and even though I only left it on 9-10 min (it says 10-12), my skin definitely burned a little. And my hairs are pretty dry. But works and the result is pretty
Received in 2 days!
Does the case
Small size
Received in two days! Works very good!
good but hard
This product is incredible! I can’t believe how amazing it is. I received it in 2 days. Highly recommended
So was good sleep head positioner
Mega Mega fast loved
I like it very much. I wonder how long the result will last
Very nice
Look how beautiful it turned out! I think I'll have enough of these jars for six months. The order came quickly, after a week, did not like that the delivery to Russia is paid (deliveri)
I went crazy and threw my eyelashes 3 times because I knew what I knew. Use a beautiful medim.
Havent tried yet, but at first glance everything is fine with the product, no bottles broken or so
The product arrived in good condition and in a short period thanks to the store for the speed of response I recommend dealing with him
The product arrived very fast to Portugal, Esra in good condition!!!