Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EviqueBeauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eviquebeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool sunglasses. Fast delivery. Well packed. Recommend.
The order is satisfied.
very good, came fast :)
The parcel came super fast two weeks to Estonia. The product fully corresponds to the description. Packing whole. Glasses Super! Recommend!
Arrival of the product in record time 17 days, good packaging, product conform to description, upscale services, reliable store I love dealing with this store, thank you.
Very satisfied, very thanks ....
The goods came in 2 weeks in Lyubertsy (Moscow region). a little crumpled top box, but everything is whole. I liked the goods!!! Recommend
The second time fast delivery product Top thank the merchant for the effort
Cool shades. The store was nice and shipped quickly..They have a classic look, you can't really go wrong with these. I recommend the seller and the KingSeven brand, this is the 2nd pair I've bought and I'm very pleased.
чёткие очки, изображение хорошее, глаза не устают, и стоят не дорого, за свою цену очки просто шикарные, в комплекте с очками идут чехол, мешочек и тряпочка для протирания, вобщем я доволен, доставка быстрая. (изображение на фото немного другое, в живую всё выглядит на много лучше)
В Тюмень пришли за 9 дней. упаковка отличная. есть отдельный чехол для хранения, футляр, тряпочка для чистки. Выглядят не плохо, не пожалел, что купил.
очки бомба, продавцу спасибо, рекомендую!)
Cool sunglasses, podobają I, enough fast delivery
It was a 1,5-week drop in the pochtomat, and the points for this money, just fire, all exactly as in the description, a complete set, and a pouch and a You take it in your hands, you wash it! In Moscow, these glasses of Cosar 2 stand... I recommend both the product and the store!
Slightly narrow, I thought they would be a little more... And in general, pretty good glasses, quite decent. The store and I recommend it.
Points counted in appearance, reached 10 days in 5 Ku. The packing is whole, the glasses are beautiful. All we have to do is check them out on the road.
Come fast enough! Quality at first glance is excellent! Packed perfectly! Even a gift put! Thank u!
All Super glasses sit well. Like quality. In the hands do not bend. In the complete set the cover is rigid, the cover is soft, the cloth for wiping and what kind of probe of polarizing material. Delivery to murmaska 20 days. There was no need.
a little bigger than I imagined, but still very good. polarized, comfortable. shipment took exactly 4 weeks
Очки пришли очень быстро е- пакетом, упаковка на высоте, ничего не помялось. Очками очень доволен, качесто отменное, в комплекте: чехол, тряпочка, футляр и тест на поляризацию. Товар и продавца рекомендую!!!