Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EviqueBeauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eviquebeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Low priced is what i was looking for, great store!
awesome , i recommend!
Great processing time, no complaints! Highly recommended!!
looks beautiful, the condition is perfect
Thank you a lot! Absolutely 5 stars!!!
Such a low cost is a good buy, i liked the store a lot
was greatly satisfied with the order
Excellent product. Thanks!
was just going t buy online. thanks to the shop, i made it!
Great quality + fast shipping and delivery time. I really satisfied.
good quality of my new . i was a bit worried but it's fine.
Can surely say this store offers the cheapest price for
Thank you very much! Like this product :)
quality + very very fast shipping! excellent store!!
Bought with no second thought. Best price for !
I am really thankful to the store for setting such a good price for
Very nice product. five stars seller, thanks.
quality super! true to description.
Super ! arrived well packed and in perfect condition. recommend to others!
probably one of the best deals i made. thanks to the store!
Looks exactly like on the picture.
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
first class item and service!
It was exactly what I ordered. thanks so much
Probably the lowest price for available in a lovely webstore!
fantastic product quality
came in great condition and as picture, the shipping time was ok arrived as promised
The was offered with a fair dcisount, so how could i resist the temptation :-)
just what i was needing. glad i stumbled upon
i guess it's the cheapest price for i've ever seen. good job!
this store offers the lowest price for , loved it
so awesome! recommend this
Everything is fine, delivery fast, quality on top
Most likely the cheapest price for is awailable in the store. Just as wanted!
great
I can't formulate how pleased I am! I commonly look into the reviews before buying products online, and this one possesses such wonderful reviews I couldn-t bail out. It-s remarkably lovely, the photo doesn-t do it justice. I-ve got a lot of homage for it. It is fabulously ingeniously made and remarkably worth the small price I paid for it. putting it the other way round, it is a solid find.
Very good . I like the quality. The store was attentive and cooperative.
i guess it's the cheapest price for i've ever seen. good job!
to get such a cheap online was inspiring. i'm glad i stumbled upon this amazing store
is awesome! And the store is also great.
looks exactly how it described, good quality, will buy order from here again
Fast delivery
What you were looking for!!! Fast shipping! Recommend!
excellent !
I'm really satisfied with the decision to buy online from this store. Thanks to the seller!
came quite fast. Love it!