Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EviqueBeauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eviquebeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not for the first time. Like that is not visible. Leaves davolno quickly, me a couple of weeks
This is my second order from the same store. This time for some odd reasons it took 3 months to come to me in Pakistan. Last time it was super fast. I am pretty satisfied with the quality that’s why ordered again. Thanks
Excellent quality product. I bought one over a year ago (maybe longer) and it is only now starting to lift in one corner and I wear my watch all day. The sensitivity for using the screen is not reduced at all. The best scratch protection I’ve had for my watch so I’m back for more of the same - to last another few years! Highly recommend, once applied with care it is peace of mind from scratches.
Delivery to Moscow at the cashier pyaterochki in two weeks, I order not the first time, super-thanks films.
I have ordered for series 4 and 7 and that too multiple times. Recommended. As this time I ordered 41mm by mistake so they be of no use so had to order 44/45mm again. Which actually reached before this order. Took me like 2 months.
As I just got the Apple Watch 7 and ordered the 45mm ones and they look pretty much the same as 44mm which I already had. Will apply these and check if there’s any actual difference. Else the ones ordered for 44mm be good for 45mm too. So ordered these a couple of times and I be happy with the purchase. Reached me in around 1.5 months to Pakistan.
A good film, but after a month 2 I have peeled off the edges, but it's normal, for what price is excellent
All the time I took these films from the store, and kept well and glued, the last two times when I order, the quality deteriorated, the films are constantly unglued. I will try the next order from another seller
Even though i did not receive the item. The store refunded me immediately without any problems.
I got it, but I did not glue it yet, it looks decent, it went 3 weeks to Moscow, like a sticker, I'll add a review.
Everything is super, I order not the first time. Holds about 2 months with correct installation. After sticking, warm the hair dryer, press the edges and safely use
Everything is fine. The film is almost invisible. I do not advise using the clock immediately after installing the film. It is necessary to wait a few hours and it is desirable for the watch to lie in a warm place
Perfect! Bought for my Apple Watch Series 7, 41mm dial. Arrived in 15 days in France with delivery in relay point
Excellent protective film, sat perfectly though from the second attempt, see the instruction how to glue and everything will turn out.
Great kit for protection dell'Apple Watch, are present 3 protective films with related set cleaning
Delivery to central Russia took 3 weeks! Everything came in good condition.
In fact, the double impression of the film. It's good to glue. For the first time it was better to paste than in the photo) but according to the description of the bubbles smoothed themselves, the main thing is not to use the clock when pasted. The first film peeled off itself after 2 weeks because the edge hurt.
Delivery of 25 days in postomat Pyaterochka. I order from the store 2 times, this time not many others came, with Bent ends. Until I pasted, how I will add a tip
Very long went the order. The film was pasted well, it is not even visible on the screen
Lovely films, very easy to glue, no bubbles, I recommend!