Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EviqueBeauty (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eviquebeauty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super. everything is in excellent condition. the parcel arrived a little late, but I am glad that everything is whole, everything is working. I recommend the store
Perfect, I love it, wonderful dry, a very good purchase, I recommend it, and they send it very well packed.
It is perfect!! And be amazed at this lamp!! Very well dries the gel enamels!! I recommend it to the 200%Thank you store!!
It looks beautiful I will leave a comment after use, arrive in 25 days
All Super! It seems to dry well, very even! Satisfied! I will also try black varnish on it and then I will supplement the information!
Everything works! I'm happy! To quickly dry and more powerful was wash the bottom of the lamp with foil!
He arrived in 15 days in COLOMBIA. It heats very well for perfect polish drying on the nails. I recommend the product
Nice lamp. Packed perfectly. 2 minus in it: short cord, only 90 cm. And the fact that you can not adjust the power on it if suddenly the nails began to be baked. Pros: It is convenient that many buttons with timers. The dial shows in seconds how much is left to warm. The cover with the bulbs holds well, not on the magnet, but on the locks. There is a button for 90 seconds. Automatic memorizes the Last timer that was used and the button can not be pressed for the second time and just insert the hand and it will start again for the time it was the last time. Beautiful design. Light in weight. Plastic bottom.
All right, it does not work to test with your nails to see if you do your job properly. Happy, arrived in good time and very protected in packaging
I ordered 04.11, took it from the Mail 23.11 (came on 21). Packed normally, whole, clean. The body is partially matte, partially glossy, the hand does not slip. 36 bulbs, everyone works. It's bad that the countdown of time is only on the decline, but remembers which button you pressed. There is a low temperature mode of 99 seconds. The charging unit is packed perfectly, looks good, there is a diode showing the power, the length is +- 1 meter. In the work did not try, I will test-I will add. Delivery is wonderful, the store is good, while I put 5, thanks)
Ordered the spouse she was satisfied and I can recommend the producer.
Hello received good packaging and professional good quality!! I hope it will be lasting... Thank you very much to the store ..
Very light, a little flimsy stand, everything works fine, on the bills you can see ultraviolet light
The cabin arrived super fast. Well ballad. Works. Am super satisfied.
The goods are written out. In the robot, the lamp can cope with the law of its own obov 'yazkami. I'm pre-war. I goods priishov, majet, for three types
Super lamp really liked everything corresponds to the description very light went a little more than three weeks very satisfied, thank you
am very satisfied with this nail dryer tho I have not used it, but I love the store communication was good I most say I recommend the seller.. and the shipping came to Nigeria earlier than the date
No communication needed, faster delivery than estimated, I 've turned it on and it works well anyway, I haven't tried it with enamel yet. The test to see how dry, comes in well-packed and protected bubble bag, does not carry box but already knew it from the comments at the moment all super Recommended
Very fast delivery the lamp works very well to see in time, everything is perfect not yet tried for laying varnish I will put an additional opinion ....
The lamp is just super, I'm in a wild delight. All diodes burn, the timer works. Dries quickly, base, top 30 seconds. Color 1 min Take it will not regret it. Easy, the bottom is removable, the block of the European sample. The store is honest and responsible, quickly sent the order. Definitely recommend the store.
Dostavka mesjac. Lampi rabotajut. Vsjo OK. Nemnogo deformirovanna nizhnjaja Chas tj. Provoda could bi bitj podlinjshe. Ochenj ljogkije, Kak pushinki. Spasibo.
I got lamps, they work for now. I bought not myself, so I can not say anything about them yet.
Product description. Material a little light, but everything works. Power cord small! Arrived in their weeks for Portugal!
The ame is the best investment at very good price product arrive fast
Lamp Fire!!! Delivery is super fast, thank you very much to the store! True, it does not shine with Serena color, as in the picture. Most ordinary LEDs. Lamp on one hand, two does not fit at all. I advise you to buy, because to date it is the newest technology-powerful! Let's see how much is enough for the flow of customers in the salon.